Chordzy help
Chordzy help answers what goes wrong with the piano app and the website: a keyboard the browser cannot see, a sound you did not pick, a jam that will not connect. Something not working quite right? Pick the group below that matches it. If none does, the contact page reaches the people who build Chordzy.
Hardware
Chordzy needs a MIDI keyboard to grade what you play. Microphones and web cams matter only for jams in the desktop app. Hardware compares what works where.
Jams
A jam connects your computer straight to another player's, the way some video games do, and needs the desktop app on both ends. Home routers, Wi-Fi and phone data can each get in the way. The connections page explains every error message a jam shows and what to change.
Synthesizers
The synthesizer turns the keys you press into sound, from a grand piano to a bagpipe. These pages cover which sounds come built in, how to put one on your keyboard, and which MIDI features the synth ignores, such as the sustain pedal.
Account settings
Your settings live on the account screen, behind the person icon in the upper-right. User settings shows each tab, what the browser version leaves out, and how to reset a password.